With energy costs continuing to bite, the government’s Warm Home Discount Scheme is a lifeline for millions of UK households. This £150 rebate isn’t a cheque or direct deposit—it’s a discount automatically applied to your electricity bill or sent as a redeemable voucher for prepayment meters. Whether you’re a pensioner, a low-income family, or someone living in Scotland needing to apply manually, this guide covers everything you need to know to claim your support in time.
Overview
The Warm Home Discount Scheme is designed to help those most at risk of fuel poverty. The scheme runs during the colder months and offers eligible households a one-off £150 rebate on their electricity bill.
| Feature | Details |
|---|---|
| Rebate Amount | £150 electricity bill discount |
| Payment Type | Credit to your account or voucher for prepayment users |
| Eligible Groups | Core Group 1 (Pension Credit); Core Group 2 (low-income, high-cost homes) |
| Where It Applies | England, Wales, Scotland (different rules in Scotland) |
| Automatic Payment? | Yes for Core Group 1; partially for Core Group 2 in England & Wales |
| Claim Deadline | 28 March 2025 (Scotland only) |
| Discount Applied By | 31 May 2025 |
| Support Line | 0800 030 9322 |
| Info Website | gov.uk/warm-home-discount |
Warm Home Discount
Started in 2011, the scheme offers vulnerable households a £150 credit against their electricity bills for the winter period. It’s not cash in hand—it appears as a credit on your bill or comes as a redeemable voucher if you’re on a traditional prepayment meter.
The goal is simple: reduce winter heating costs for those who need help most.
Who Qualifies?
You qualify if:
- You receive the Guarantee Credit part of Pension Credit
- Your supplier is part of the scheme
- You met the qualification date: 11 August 2024
How it works:
- You’ll get a letter between October and January
- The £150 discount will be automatically applied to your electricity account or sent as a voucher
Core Group 2
In England and Wales, this group includes people on means-tested benefits whose homes have high energy needs.
You may qualify if:
- You receive Universal Credit, Housing Benefit, Income Support, or income-related ESA/JSA
- Your home is assessed (by DWP) as high-energy-use
- You or your partner is named on the electricity bill
In Scotland:
- Known as the “Broader Group”
- You must apply manually through your supplier
- First come, first served—apply early
How the Discount Is Applied
No action is needed. The £150 appears on your bill as credit between November and March.
If You Use a Smart Prepayment Meter
The rebate is sent directly to your meter—no voucher needed.
If You Use a Traditional Prepayment Meter
You’ll receive a voucher by post, email, or text message. To redeem:
- Take it to a PayPoint or Post Office
- Bring ID and your energy key or card
- £150 will be added to your meter
Note: Vouchers usually expire after 90 days. If lost or expired, contact your supplier.
Key Dates
| Event | Deadline |
|---|---|
| Qualifying Date | 11 August 2024 |
| Letters Sent Out | October 2024 – January 2025 |
| Application Deadline (Scotland) | 28 March 2025 |
| Rebate Must Be Applied By | 31 May 2025 |
If you haven’t received a letter by mid-January and believe you’re eligible, call the helpline at 0800 030 9322.
Haven’t Received Your Discount
- Check your post and email for the official letter
- Log in to your energy supplier account to see if a credit has been applied
- Call the helpline if you’re unsure or were missed
- In Scotland, contact your energy supplier directly and apply as early as possible
How to Apply
- Visit your electricity supplier’s website
- Search for “Warm Home Discount”
- Complete the online application form
- Submit benefit documents and proof of address
- Wait for approval—funding is limited
What If You Need More Help?
You may also qualify for:
- Winter Fuel Payment
- Cold Weather Payment
- Household Support Fund: Contact your local council for food and fuel support
Tips for Making the Most of the Discount
- Update your details with your supplier to ensure smooth processing
- Don’t delay—apply early if required
- Combine with other winter support payments
- Contact Citizens Advice if you’re unsure about eligibility
FAQs
How much is the Warm Home Discount?
It’s a £150 rebate applied to your electricity bill.
Do I need to apply for the discount?
Only if you live in Scotland or are in Core Group 2 with certain suppliers.
What if I lose my voucher?
Contact your energy supplier for a replacement before the expiry date.
When will the credit be applied?
Between November 2024 and May 2025, depending on your provider.
Can I get this and other support?
Yes, you can also receive Winter Fuel Payment and Cold Weather Payment.
